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Terms & Conditions
TERMS & CONDITIONS
Dotcom.hk (we) shall provide its Services to You (the Customer) under the Terms and conditions of this Customer Agreement. The Agreement is intended to keep the integrity of both Dotcom.hk and the Customer and to protect both parties from liability. Dotcom.hk has the right to terminate the service without any warning if customer are not following the terms and conditions. All customer must be agree to the following terms and conditions:

DISTRIBUTION OF DOTCOM.HK SERVICES
Customer cannot distribute any services of Dotcom.hk without our permission.

SPAMMING IS PROHIBITED
We will determine in our sole discretion whether any of the messages you send are spam. For your information, spamming generally includes:

a. the sending of unsolicited messages in bulk, or the sending of unsolicited e-mails, which provoke complaints from recipients

b. the sending of junk mail

c. the use of distribution lists that include people who have not given specific permission to be included in such a distribution process

d. posting commercial ads to USENET newsgroups that do not permit it

e. posting articles containing binary encoded data to non-binary newsgroups

f. excessive and repeated posting of off-topic messages to newsgroups

g. e-mail harassment of another Internet Customer or Customers, including but not limited to, transmitting any threatening, libelous or obscene material, or material of any nature which could be deemed to be offensive

h. the e-mailing of age-inappropriate communications or content to anyone under the age of 18

i."Spamming" is considered as explicit misuse of ethical principles and will be interpreted as a violation of them

COPYRIGHTS
Copyrighted material must not be placed on Customers' accounts without the permission of the copyright owners or people that are specifically authorized by the copyright owners. Only copyright owners or people specifically authorized by them may upload copyrighted material to the account. Upon our receipt of a notice of a claimed copyright infringement containing the above information, after confirmation we will promptly remove the allegedly infringing material from the Services and carry out further procedures if necessary. We will assume no liability to any Customer of the Services for the removal of any such material.

ADULT SITES
Dotcom.hk does not allow any erotic or pornographic materials, links to adults sites, or advertisements for adult sites.

DOWNLOAD SITES
Dotcom.hk does not allow any download sites.

FORUM, GALLERY AND BLOG
Dotcom.hk does not allow install any types of forum, gallery and blog in the normal hosting plan, excluding VDS hosting.

HACKING (ILLEGAL OR UNAUTHORIZED ACCESS TO OTHER COMPUTERS OR NETWORKS)
Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

DISTRIBUTION OF INTERNET VIRUS OR OTHER DESTRUCTIVE ACTIVITIES
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

OTHER ILLEGAL ACTIVITIES
Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

OTHER ACTIVITIES
Engaging in activities, whether lawful or unlawful, that Dotcom.hk determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

DISCLAIMER
Dotcom.hk will not be responsible for any damages suffered by customer. Dotcom.hk's service is provided on an "as is, as available" basis. Dotcom.hk gives no warranty, expressed or implied, for the Dotcom.hk's services, including without limitation, any warranty of merchantability or warranty of fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Dotcom.hk and its employees. Any damages incurred by customer due to disruption of service by Dotcom.hk or its Dotcom.hk's shall be expressly limited to the fees paid by customer to Dotcom.hk for services and shall under no circumstances include reimbursement for losses of income or other consequential damages claimed by customer.CANCELLATIONCustomer bears all responsibility for ensuring effective cancellation of customer account. This responsibility includes providing effective and authenticated notification to Dotcom.hk (by e-mail) of customer's desire to cancel an account.
If customer has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve customer of any outstanding financial obligations.

NO-REFUND POLICY
All payments of service fee, pre-paid fee, domain name registration fee or unused services are non-refundable.

ADMINISTRATIVE CHARGES
Postal Quotation/Invoice/Receipt:
HK$30 will be charged for additional postal Invoice/Receipt.

Website Upload/Replacement of hosting service with different domain:
HK$300 will be charged per time.

Change hosting platform:
HK$300 will be charged for change the hosting platform.

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